How To Help Stop Spam & Unwanted Calls with Cricket Call Defense | Cricket

Cricket Call Defense

Cricket Call Defense* gives you more information and dominance over your mobile calling experience. Cricket ’ s network identifies and warns you of potential spam callers. It besides automatically blocks callers likely to be deceitful. It checks the source of calls so that you know whether incoming calls that are not in your reach list are not coming from talk through one’s hat, or spoof, numbers. This feel saves you time and effort trying to decide whether to answer calls on your earphone. The correct information is at your fingertips with this complimentary sport included with all rate plans on eligible devices !

Cricket Call Defense Features

  • Automatic fraudulent call blocking
  • Nuisance call warnings (spam, telemarketer, political, surveys, etc.)
  • Call authentication using the STIR/SHAKEN industry standard

Phones with Cricket Call Defense

Phones with HD Voice capabilities ( called VoLTE, or Voice over LTE ) are set up to receive the necessary data from our network. Any line associated with a VoLTE device is eligible for Cricket ’ s Call Defense servicing. You can check out device support for more information about your telephone .


How do I turn Cricket Call Defense on and off in My Account ?

To turn Cricket Call Defense on or off in My Account on-line, log in, blue-ribbon Account Settings in the top good. Scroll down to Phone Numbers and click the Manage Call Defense liaison to the right of your pipeline. then switch the toggle On or Off depending on your preference.


How do I turn Cricket Call Defense on and off in myCricket ?

To turn Cricket Call Defense on or off in the myCricket app, log in, then tap the gear icon in the top right corner to view Account Settings. If you have an account with multiple lines, select a note. Under Line Settings & Stream More, tap Call Defense. then switch the toggle switch On or Off depending on your preference .


When I turn Cricket Call Defense off or on, is it immediate or is there a lag time ?

The choice change will take effect in near veridical clock time.


Do I need a compatible device for Cricket Call Defense ?

Cricket Call Defense works on radio devices that have HD Voice capability, or otherwise known as VoLTE capabilities. Older devices that do not connect to the 4G LTE network are not eligible, and devices from other carriers may have limited Call Defense capabilities. You can check out HD Voice-Capable Phones to see if your device is compatible.


Why don ’ t I always receive predict warnings ?

In ordain to receive call warnings, you must be in an HD Voice coverage area and have Cricket Call Defense turned on. To check whether Cricket Call Defense is on, visit My Account on-line or the myCricket app .
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