Paysafe Review 2022: Features, Pricing, User Reviews – NerdWallet

Paysafe is a merchant services provider that supports markets primarily in the U.S., U.K., Canada and Europe. Although it is known for its across-the-board variety of requital solutions, many features are limited to Europe, meaning U.S. businesses primarily use it as a payment service provider for credit cards. Paysafe ‘s quote-only pricing might be acceptable to businesses that have high transaction volumes and are looking for more tailored fees. however, customer ratings are reasonably low, and the caller lacks foil in price and contract terms. little businesses that process lower transaction volumes and need business-specific software features can likely find a better choice.

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Deciding factors

software cost Varies. Depends on selections and is integrated as part of quotes .
hardware price Varies. Depends on hardware selection .
payment process monetary value Quote-based. Depends on needs and services .
compress length Varies. Options vary from month-to-month to three years .
be patronize Email and telephone .
comfort of use Middle of the road. Some customers find it simpleton to use ; others say it is not intuitive .

What is Paysafe used for?

As a merchant services provider, Paysafe offers requital processing that integrates with your occupation ’ second point-of-sale, allowing you to accept unlike payment methods. Businesses can besides get a Clover credit rating batting order reader through Paysafe if they want to accept payments, and Paysafe does the sub-rosa knead to ensure that credit rating card transactions are successful. Paysafe handles online, in-person and mobile transactions.

How much does Paysafe cost?

Unlike some of its competitors, Paysafe does n’t offer crystalline price. rather, it provides person quotes based on several factors. While this structure can be an obstacle for some small businesses, larger businesses might find that the bespoke approach offers competitive rates. Because Paysafe is wholly quote-based, what you pay likely depends on the services you need, your monthly transaction book, the average cost of individual transactions and more. Paysafe advertises “ supercompetitive work rates ” on its web site. however, without transparent price, it ’ south unvoiced to know upfront if Paysafe will be a good cope for your occupation. Generally, merchants with higher transaction volumes receive lower payment work fees, but there ’ s no way to be surely this applies at Paysafe a well. Do your research after speaking with a representative to determine if a abridge makes fiscal sense for your business. Keep in mind that you ’ ll necessitate to sign a contract to start action payments, and those contracts can range from monthly to three-year agreements.


Payment processing

Paysafe supports in-person and online citation and debit batting order payments from most major citation wag providers. As its name suggests, the caller prioritizes security during checkout with fraud prevention tools, tokenization and a chargeback management march that ensures your business will be PCI compliant. In addition to general requital processing, Paysafe has industry-specific solutions for convenience stores, accelerator stations, digital market companies, regulated iGaming and on-line lottery services and more. In-store payments employment with respective terminals. Customers get a rebate on the Clover Station, which is a brawny countertop terminal. You may besides qualify for a loanword course of study to avoid the senior high school cost of having to buy a Clover Mini or Flex outright. Businesses can besides use Paysafe as their requital central processing unit with Ingenico, Verifone and SwipeSimple, among others. on-line payments are guarantee with Paysafe ‘s Secured Checkout, which allows you to save customer payment information, make scheduled payments, track data on your transactions and integrate a custom payments page onto your web site ( with customer support to help with coding ). Recurring payments and invoicing are besides supported by on-line payment processing. mobile payments are an extra option ; you can process them with a smartphone or tablet via Paysafe ’ s mobile app.

Digital wallets

Paysafe offers a digital wallet that stores payment methods, such as credit wag information, and allows customers to pay contactlessly. popular examples of digital wallets include Venmo and Samsung Pay. Paysafe offers digital wallet services through its subsidiaries Skrill and Neteller. These integrations allow your business to accept payment from users who have the Skrill or Neteller app, which can provide an alternate payment method for users and increase your business ’ s approachability.

Non-U.S. alternative payment methods

Paysafe offers several option requital methods that are only available in european markets, including the paysafecard, paysafecash and bank transfers. Although this opens up respective options to european businesses, this limits the company ’ mho features for U.S.-based businesses. The caller has expanded into Latin America with its purchase of SafetyPay.

Small-business loans and merchant cash advances

Paysafe spouse Rapid Finance offers small-business loans with variable terms and fix payments, adenine well as merchant cash advances. rapid Finance is not Paysafe, however.

Customer service

  • Paysafe offers e-mail support for general explanation and technical issues with a 24-hour turnaround prison term for responses .
  • call support is besides available during business hours .


Tailored pricing

Quote-only price is less guileless, but customized pricing besides is an opportunity to avoid paying for features you don ’ t need. If monthly transaction volume and average transaction amounts are factors in those quotes, businesses that are processing large volumes every month may get lower rates.


Lack of transparency

  • Paysafe does n’t clearly explain sealed features. There ’ sulfur a lot of data on the developer english of the company ’ sulfur web site, but it can be difficult for the average merchant to understand how its system works without speaking with a representative .
  • The miss of transparency applies to its price deoxyadenosine monophosphate well, which can make it unmanageable to assess whether Paysafe will work for you without going through the quote summons .

Limited U.S.-based features

  • many Paysafe requital methods are n’t available in the U.S. This limits what a occupation can do .


here is how Paysafe is ranked on major review websites as of this write :

  • Capterra : 2.4 stars out of 5 stars ( 18 reviews ) .
  • TrustPilot : 1.8 stars out of 5 stars ( 327 reviews ) .
  • Better Business Bureau : A+, but 1.14 stars out of 5 stars ( 37 reviews ) .

many customers cited hide and balloon fees, issues with accessing fees or having them refunded and unexpected result fees in lower review scores and BBB complaints. Paysafe did say via e-mail that it takes customer feedback into circumstance and works with its teams to address recurring issues, in this encase ensuring that customers are informed of all terms and conditions and presented with crystalline agreements. Reviews are discrepant about customer service. negative accounts say it ’ randomness unmanageable to have issues resolved or to hear second at all. positivist reviews, however, give glowing accounts of the helpfulness of customer digest reps during the initial frame-up. Users besides touted the ship’s company ‘s interface and features as a plus, focusing on its capabilities and streamlined process.


Square POS

Square doesn ’ deoxythymidine monophosphate offer an alternative to every Paysafe tool, but it is a straightforward and guileless service that can work for humble business requital work. With Square POS, you can get point of sale and payment march and pay 2.6 % plus 10 cents for in-person credit card transactions. Square besides sells the hardware you need to accept magstripe, nick and contactless payments. And if you need a digital wallet, Square Cash can work in conjunction with your polonium to add cash payments to the mix. basically, you get fewer payment options but a more reputable service .

Square POS


Shop Now

on Square ‘s web site

Shopify POS

If you ’ rhenium looking for a merchant services provider that gives you a POS, payment work and a host web site, consider Shopify POS. Starting at $ 29 per calendar month, you ’ ll get all of the aforesaid features plus a payment processing fee of 2.9 % plus 30 cents for on-line purchases. Shopify is besides scalable, allowing you to pay higher monthly fees to facilitate more sales while receiving lower process fees .

Shopify Retail POS


Shop Now

on Shopify ‘s web site

A translation of this article was first published on Fundera, a auxiliary of NerdWallet .

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