Telephone Assistance | Internal Revenue Service

Telephone assistors can help with many topics but see the tilt of topics our assistors can ’ deoxythymidine monophosphate address .
Verify your identity when you call
Our representatives must verify your identity before discussing your personal information .
Have the comply ready when you call :


  • Social Security numbers (SSN) and birth dates
  • Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number
  • Filing status – single, head of household, married filing joint, or married filing separate
  • Prior-year tax return
  • Tax return you’re calling about
  • Any correspondence we sent to you

Third parties calling for someone else
Third parties calling for a deceased taxpayer

  • Death certificate
  • Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)

IRS phone number – Call Wait Times
Filing Season
( January – April )

  • Telephone service wait times can average 13 minutes. Some telephone service lines may have longer wait times.
  • Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.

Post-Filing Season
( May – December )

  • Telephone service wait times can average 19 minutes. Some telephone service lines may have longer wait times.
  • Telephone service wait times are generally higher on Monday and Tuesday.

Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific fourth dimension. telephone lines in Puerto Rico are open from 8 ante meridiem to 8 post meridiem local time .
7 ante meridiem to 7 post meridiem local time
7 ante meridiem to 7 post meridiem local anesthetic time

Non-profit taxes
8 ante meridiem to 5 post meridiem local time
Estate and gift taxes (Form 706/709)
8 ante meridiem to 3:30 post meridiem Eastern clock
Excise taxes
​​​​​8 ante meridiem to 6 post meridiem Eastern time
Overseas callers
Use our International Services page .
Callers who are hearing impaired
TTY/TDD 800-829-4059
Interpretation Services
If you ca n’t find the answers to your tax questions on, we can offer you help in more than 350 languages with the accompaniment of professional interpreters. For aid in spanish, call 800-829-1040. For all early languages, call 833-553-9895. You will reach an IRS assistor who can :

  • Provide an interpreter over the phone, or
  • Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help face-to-face. Please note, our local offices provide assistance only on specific topics.

Requesting a face-to-face meeting for help
You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and function locations .
To help protect taxpayers and employees, the COVID-19 Screening Tool is available for people to self-screen for symptoms relative to the novel Coronavirus. This creature is for optional use by IRS employees, taxpayers, tax professionals and others anterior to entering an IRS adeptness. The IRS is committed to protecting against far ranch of COVID-19, and we encourage people to use this self-screening tool prior to visiting IRS facilities.

You can find the agency close to you with our Taxpayer Assistance Locator joyride. Once you find your local office, see what services are available. then, call 844-545-5640 to schedule an date .
IRS offices are closed on federal holidays .
Free Tax Return Help Available
Certain taxpayers may qualify to get dislodge tax render preparation and electronic filing assistant at a placement near where they live. For more information, see Volunteer Income Tax Assistance and Tax Counseling for the Elderly.

Taxpayer Advocate Service
If you ’ re having tax problems because of fiscal difficulties or contiguous threat of adverse carry through and you haven ’ triiodothyronine been able to resolve them with the IRS, the Taxpayer Advocate Service ( TAS ) may be able to help you .

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