How to Find Out Which Collection Agency You Owe – Upsolve

In a Nutshell If you ’ re in debt, you ’ re likely getting notices and earphone calls from debt collectors. But, it can be intemperate to know which collector to work with or whether their data is accurate. The beginning step toward resolving collection accounts is making certain that the debt is valid and that the person or company calling has the correct to collect. This process can be a entangle vane. hera ’ s how to sort it out .the Upsolve Teamthe Upsolve TeamAttorney Andrea WimmerAttorney Andrea Wimmer Written by the Upsolve Team.  Legally reviewed by Attorney Andrea Wimmer
Updated July 30, 2021

If you ’ re in debt, you ’ re likely getting notices and telephone calls from debt collectors. But, it can be hard to know which collector to work with or whether their information is accurate. sometimes, you ’ ll listen from more than one collection agency or debt buyer about the same debt. Or possibly you know that a debt was sent to collections but haven ’ thyroxine hear from a debt collector and don ’ t know who to contact. The first measure toward resolving collection accounts is making certain that the debt is valid and that the person or company calling has the right to collect. This process can be a ravel web. hera ’ s how to sort it out .

Start With the Original Creditor

sometimes, you know that a debt has gone to collections, but that ’ s all you know. possibly you contacted the creditor and they said that the debt was no long being held by their function. possibly you got a letter from a solicitation representation months ago but threw it away or lost it. Whatever the situation, the master creditor can be a promptly and easy source of information. They likely won ’ metric ton be able to discuss your debt with you after it ’ mho been sent to collections. But they can much provide you with the mention and liaison information for the debt collector. This data will help you get in touch with the collection representation. It will besides help you sort out legitimate debt collection calls from scams .

Collecting Information From a Collection Agency

If your inaugural instinct is to click “ ignore ” when a solicitation means calls, you ’ ra not entirely. many collection calls go unanswered, and many notices go straight into the drivel unopened. It ’ randomness easy to see why. be in debt is nerve-racking, and hard-hitting tactics from debt collectors make it worse. Most people would pay their bills if they could. Being berated or insulted by a collection agent won ’ t make the money magically appear. still, there are full reasons to pick up the telephone. You should besides open collection notices right away and read them cautiously. Be prepared to see unfamiliar names. Debts are often passed from an original creditor to an outside collection representation or sold to a debt buyer. Over prison term, the debt may be sold more than once or there may be more than one collection representation involved. It ’ s not unusual to receive a bill from a party you ’ ve never listen of. You may tied receive collection notices from one company for a few months and then get a call from a unlike caller about the same debt. It ’ sulfur crucial to know who you are dealing with and to make surely they have the right to collect the debt before you give out any information. You ’ ll besides need to be timid about confirming that you owe the debt or agreeing to pay even a belittled measure of money. The reasoning behind this guidance is explained in more detail in the section of this piece about dealing with solicitation agencies. The bottom line is that when you talk to a debt collector, you ’ ll want to gather information, not offer it .

Debt Collectors and The FDCPA

When a collection means or debt buyer contacts you, you ’ ll want to exercise your rights under the federal Fair Debt Collection Practices Act ( FDCPA ). The collection agency or debt buyer must identify themselves. They can ’ deoxythymidine monophosphate lie to you about who they are, the come of your debt, or actions they might take. Start by asking for the name of the debt collector and their telephone number, mailing address, and any other reach information. The FDCPA besides requires a third-party debt collector to validate the debt if you request it. If you make the request within 30 days of the debt collector contacting you for the first time, they can ’ t take any more collection action until they ’ ve validated the debt. Outside the 30-day period, you can even request establishment, but the collector can keep trying to collect. They can besides report the debt to credit rating report agencies .

How to Request Validation

Send the collection agency or debt buyer a letter asking for more information about the debt. At a minimum, the FDCPA requires them to tell you :

  • Who they are
  • How much you allegedly owe
  • How to find out who the master creditor was
  • What to do if you want to contest the debt

If they can ’ thymine validate the debt, they can ’ t try to collect from you.

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Check Your Credit Report

There are many types of consumer credit reports. When you hear that phrase standing alone, it normally means the consumer credit reports prepared by the three major credit agency. The large three are Experian, Equifax, and TransUnion. These credit report agencies collect information from lenders, debt collectors, and public records. They can be a full informant of data about your debts. once each year ( and more frequently mighty now as a leave of the pandemic ), you can get a unblock imitate of your credit report from each means. Be careful : Searching “ barren citation report ” on-line will turn up many businesses that want to sell you something. The three major credit bureaus have a joint web site for officially requesting your loose report. not every debt will appear on your credit report. For case, most debt that is more than seven years old must be removed from your credit report. besides, some creditors and debt collectors don ’ triiodothyronine report card to credit bureaus or may not report to all of them. aesculapian bills may take longer to appear on your credit report than other types of delinquent debt. In early words, your citation report card is a utilitarian, but not arrant, reservoir of information. Compare the information on your credit reports with the data that you receive from any solicitation agency. Be mindful that credit report agencies can make mistakes. thus can the creditors and debt collectors that report to them. If something doesn ’ deoxythymidine monophosphate look right, another federal law protects you. Under the federal Fair Credit Reporting Act ( FCRA ), if you dispute an entry on your credit report card, the agency is required to investigate .

Review Your Personal Records

If you can ’ metric ton find data about a debt on your credit report or the entrance on your credit report seems incorrectly, check your personal records. ideally, this means a neatly organized file folder filled with consecutively dated credit card statements or an on-line archive. Or possibly you still have access to log in to your report on the original creditor ’ s web site. It may not be that childlike, but don ’ t give up besides well. Search your e-mail archives, including your junk mail or spam folder. If you ’ re the type to throw ominous-looking mail in a draftsman unopened, pull it out and take a look. then, watch out for debt-related chain mail and open it promptly as it arrives. If you think you made payments on a debt a collector says is unpaid, check your depository financial institution bill statements. Make a list of the information you gather from your personal records. Compare it to the data you found on your accredit report and the information you got from the collection representation .

Dealing With Collection Agencies

Identifying the collection means is just the first step. It ’ s authoritative to get organized and take a bit-by-bit approach when dealing with collection agencies. The next measure is to make certain that the debt they are trying to collect is yours and that the amount is correct. If you are being contacted about a debt or debts that you don ’ triiodothyronine believe you owe, make sure you request confirmation. Use the guidance from the Consumer Financial Protection Bureau ( CFPB ) to make certain that you ’ rhenium protecting your legal rights. You will besides want to dispute the entrance with any credit report means showing a debt you don ’ triiodothyronine owe or that shouldn ’ t be on your accredit report for some other reason. You should send whatever proof you have along with your challenge. For case, if you already paid the debt, send copies of your receipts or statements from the creditor showing your payments. If you didn ’ t take out the loan, you may be a victim of identity larceny or your credit charge may have gotten mix with person else ’ randomness. The first dance step to discover and correct that is to send a challenge so the recognition coverage agency will be required to investigate .

Special Considerations For Old Debt

even if you owe the debt, it may be besides old to collect and/or to appear on your credit report. generally, debt can stay on your credit report for up to seven years from the time the account went into default. When a debt drops off your citation composition because it ’ south besides old, it besides stops affecting your citation score. If the debt is excessively old to be on your report but is still showing up, you can dispute it and the credit report means will have to remove the entrance from your recognition report. Removing negative entries can improve your credit score. When it comes to collecting old debt, things work a little differently. How long a debt collector has to file a lawsuit against you depends on the legislative act of limitations in your state. Some statutes of limitations for debt collection are arsenic short as three years, while others may be 10 years or longer. Some debt that is excessively old to be on your citation report is however fair game for a lawsuit. And some debt that ’ s outside the legislative act of limitations may still appear on your credit report. If your debt is outside the codified of limitations, the debt collector is even allowed to call you and ask you to pay. But, they can ’ metric ton action you, and they ’ rhenium not allowed to claim that they will. In that position, you can send the debt collection agency a letter and tell them to stop reach you. With a few exceptions, they can ’ t reach you if you tell them to stop. Be very careful when interacting with a collection agency regarding debt that is outside the legislative act of limitations or close to the legislative act of limitations. Often, they will ask you for a very small requital to “ show good faith. ” The payment may be a little as $ 5 or $ 10. You may think that there ’ s no damage in giving them a belittled requital to get them off the phone, but doing indeed will likely restart the legislative act of limitations. In other words, a debt collector who can no longer sue you may be able to sue you if you make a payment. In some cases, even something you say may open the door to pursuing a claim that would otherwise be besides old .

FDCPA Violations

The rules discussed above about debt collectors identifying themselves and validating debt are good the begin. The FDCPA offers significant protections to consumers dealing with debt collection agencies and debt buyers. It ’ s a good idea to learn more about these rights, particularly if you are having problems with a debt collector. If a debt collector violates your rights, you can report them to the Federal Trade Commission ( FTC ) or the CFPB. These agencies don ’ triiodothyronine represent person consumers, but they enforce regulations and may take military action against debt collectors with a pattern of breaking the rules. If your rights have been violated, you may be able to hold pique creditors accountable for their illegitimate demeanor .

Paying The Debt

If the debt is valid and you want to pay it, lecture to the debt collector. Often, a collection means has some tractability to settle for less than the full total of the debt. This is particularly dependable if you ’ ra dealing with a debt buyer. You ’ ve probably seen advertisements for debt liquidation companies saying they can settle your debt for a fraction of what you owe. But, frequently, you can do that on your own. The collector may be will to accept a lump-sum partial requital and write off the remainder of the debt. Or they may make a requital agreement that allows you to pay a little at a time. Be naturalistic when you negotiate. The worst thing you can do is make promises you can ’ deoxythymidine monophosphate keep. Do not agree to a lump-sum payment or monthly payment placement unless you are confident that you can make the match payments on time .

Let’s Summarize…

There ’ s no top to hiding from collection agencies. Talking to them is the first step toward resolving your debt or determining that you ’ re not responsible for the debt. Get the data you ’ ll motivation to do your own research. Verify using your credit rating report and your own records, and necessitate that the solicitation representation validate the debt. If the debt international relations and security network ’ thyroxine yours, is outside the legislative act of limitations, or you have other defenses, assert your rights. If your debts have been validated and they ’ ra unmanageable, Chapter 7 or chapter 13 bankruptcy may be a solution. If you need help or are uncertain about how to move forward, talk to an lawyer to learn more about your rights and options. Written By :the Upsolve Teamthe Upsolve Team The Upsolve team Upsolve is fortunate to have a noteworthy team of bankruptcy attorneys, american samoa well as finance and consumer rights professionals, as contributing writers to help us keep our content up to date, enlightening, and helpful to everyone.

Attorney Andrea WimmerAttorney Andrea Wimmer Attorney Andrea WimmerTwitterLinkedIn Andrea practiced entirely as a bankruptcy lawyer in consumer chapter 7 and Chapter 13 cases for more than 10 years before joining Upsolve, first as a contribute writer and editor program and ultimately joining the team as Managing Editor. While in secret practice, Andrea handled … read more about Attorney Andrea WimmerRead About the Upsolve Team

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